IT Support with German and English (relocation to Prague)

What you'll be doing



  • You will be a part of a motivated multicultural team supporting German and English speaking clients

  • You will be the first point of contact regarding technical requests via phone, mail and other apps

  • You will document all service requests and create a knowledge database

  • You will monitor progress against customer SLAs to ensure customer service levels are achieved

  • You will escalate issues to other departments if necessary

Požadujeme

Our requirements



  • Fluent English and German

  • At least 1 year of working experience in a similar position

  • Knowledge of PC's hardware and software

  • Proactive and customer orientated personality

Nabízíme

We offer you various benefits



  • Great salary + 10% monthly bonuses

  • Professional development and personal growth within the company

  • Multicultural working environment

  • 5 weeks of holiday, 3 sick days

  • Mobile phone and notebook

  • Meal vouchers

  • Allowance for public transport

  • Contribution for pension insurance

  • Language courses

  • Luxury offices at Pankrac metro station

Nástup: | Vloženo: 12.1.2018 20:47

, ,

Andrea Škodová, M.A.

andrea.skodova@experis.cz

+420 604 296 754

Kontaktujte nás

Přiložte svůj životopis/motivační dopis ve formátu PDF.

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