IT Helpdesk (day shifts) 36 000 CZK

As an IT Service Desk Analyst you will be a part of an applications support team. The opportunity of supporting various geographical locations around the globe will give you a chance to become an IT expert with an international background.

Your role:

· Recommendation of solutions and resolution of problems across variety of IT platforms to customers

· Logging and tracking requests, maintaining history records

· Working closely with other team members and supporting teams in resolving open issues

· Daily communication with customers via phone and email

Požadujeme

What you should have:

· Fluent English

· Previous experience in similar position or customer service background will be an advantage

· All initial training will be provided

· Customer orientated and problem solving skills

Nabízíme

What you get in return:

• Great salary 36 000 CZK gross
• Tech training
• Multicultural and friendly working environment
• Cafeteria system 1000 CZK per month
• Meal vouchers, Refreshment in the office
• 25 days of vacation, 3 sick days
• Contribution for public transport, insurance
• Nice offices at Pankrac